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There are new channels and new brands emerging all the time. What was important to us as consumers even two years ago is likely not the same today.


In fact, there are so many different pathways to buy a single product that it’s difficult to gain shopper insights from one methodology. It’s more important than ever to use a blend of qualitative and quantitative methods to understand the rapidly changing landscape of the customer journey. 

 

Harness Mixed Methodology  for Actionable
Customer Journeys